Solution demo

How it works, shown with an invented clinic and invented patients. No results are claimed.

A WhatsApp assistant that answers patients, books visits and sends reminders

An AI assistant on the clinic's WhatsApp answers enquiries day and night in Arabic and English, books into your system, sends reminders and recalls, and hands anything clinical to your team.

Service
  • Custom AI solutions, automations and agents
For
  • Dental clinics
  • Aesthetic & dermatology clinics
  • Medical centres

The problem

Patients message at night, at weekends and during the busiest hour at reception. A slow reply often means the patient books somewhere else.

Then some booked patients simply do not come. The slot is lost, the doctor waits, and nobody has time to call and rebook.

What we build

  • An AI assistant on your clinic's WhatsApp number that answers everyday questions (services, timings, location, insurance) in Arabic and English, 24/7.
  • Booking, moving and cancelling appointments directly in your clinic's booking system.
  • Reminders before each visit with one-tap confirm or rebook. Freed slots are offered to patients who are waiting.
  • Recall messages when a check-up, follow-up or next session is due.
  • A hand-over to your team for clinical questions, complaints or anything unclear. It never gives medical advice.
  • A simple daily view: enquiries, bookings, confirmations and no-shows.

How it works

  1. 1

    We map your questions and rules

    We list the questions reception answers every day, your doctors' schedules and your booking rules. You approve every answer the assistant may give.

  2. 2

    We connect it to your booking system

    The assistant reads free slots and writes bookings in the system you already use. Patient data stays in your systems.

  3. 3

    Patients message as usual

    Patients write on WhatsApp in Arabic or English. The assistant says it is an AI, answers and books.

  4. 4

    Reminders, confirmations and recalls run on their own

    Messages go out on the schedule you approved. A patient who can't come rebooks in the same chat, and the slot opens for someone else.

  5. 5

    Your team takes over when needed

    Clinical questions and anything sensitive go to a named staff member with the full chat. Staff can step into any conversation.

What it looks like

Example

Example Dental Clinic

AI assistant · a team member can take over

  1. Hi, do you have a cleaning appointment this week?22:14

  2. Hi Sara, I'm the clinic's AI assistant. Dr. Omar has Tuesday at 4:30 pm or Thursday at 11:00 am. Which one suits you?22:14

  3. Thursday at 11 please22:15

  4. Booked: Thursday, 11:00 am with Dr. Omar. I'll remind you the day before.22:15

  5. Wednesday

  6. Reminder: your cleaning is tomorrow at 11:00 am. Reply 1 to confirm or 2 to choose another time.10:00

  7. 110:03

  8. Confirmed. See you tomorrow!10:03

  9. My gum bleeds a little when I brush. Is that normal?10:05

  10. That's a question for our dental team, so I've passed it to them. A team member will reply here today.10:05

Example: an invented clinic and an invented patient. The assistant books, reminds, and hands clinical questions to staff.

What you would measure

This is a demo, so no results are claimed. In your clinic, these are the numbers we would track with you from day one:

  • Time to first reply, day and night
  • Share of enquiries that become bookings
  • Visits confirmed the day before
  • No-show rate per doctor, day and time, before and after
  • Recalls sent and recalls booked
  • Chats handed to staff, and how fast staff answered

Rules it follows

  • Patient data stays in your clinic's systems. The assistant reads and writes there and keeps no patient list of its own.
  • Built to follow UAE health-data rules; where it is hosted is checked before the first build.
  • DHA AI policy: patients are told when an AI is replying, and a person can take over at any time.
  • No medical advice. Clinical questions always go to your team.
  • Nothing is sent without the clinic's approval: every message template and reminder schedule is approved first.

Could this work for your clinic?

Tell us on WhatsApp how your clinic works today. We will tell you plainly whether this fits, and what the first step would be.

Ask us on WhatsApp

Not happy after the first month? We refund everything you paid us.

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